Popular Articles
What are Accrued Consulting Hours
We consider “consulting hours(1)” any work deemed by Reintivity management to exceed 30 minutes. Often this work applies to clients who need a lot of custom work beyond just updates and security. We consider “accrued consulting hours” consulting ...
What is the Best Way to Contact Reintivity for support?
We are dedicated to providing you with timely and effective support to ensure your website operates smoothly. This guide outlines the various ways you can reach out to our support team, including using our customer support portal, email, and for ...
Do You Offer Bulk Discounts for More than One Application?
Each WordPress Maintenance Plan covers one Wordpress website. We do offer bulk discounts for more than one site. Please email sales@reintivity.com or call 1-312-985-6810 and let's work out a deal you can't refuse!
Understanding Support Request Priorities for Website Maintenance and Optimization Services
We are committed to providing exceptional support to ensure your website operates smoothly and efficiently. To help manage and respond to support requests effectively, we categorize them into three priority levels: High, Medium, and Low. This system ...